Maria Isabel Craveiro Pedro

Assistant Professor

Instituto Superior Técnico

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ORCID CIÊNCIA VITAE ResearcherID Scopus

Publications

Performance and its determinants in the Portuguese municipal solid waste utilities

Waste Management | 2022

The satisfaction of healthcare consumers: analysis and comparison of different methodologies

International Transactions in Operational Research | 2022

Customer satisfaction in the presence of imperfect knowledge of data

International Transactions in Operational Research | 2021

D.C. Ferreira

R. Soares

R.C. Marques

Economic Analysis of Portuguese Public Hospitals Through the Construction of Quality, Efficiency, Access, and Financial Related Composite Indicators

Social Indicators Research | 2021

Rita Matos

Diogo Ferreira

Economic inefficiency levels of urban solid waste management services in Portugal

Sustainability (Switzerland) | 2020

D.C. Ferreira

R.C. Marques

C. Amaral

Research Groups

Projects

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa