Guest Reputation Indexes to Analyze Hotels Online Reputation Using Data Extracted from OTAs

AICT 15

Conference Proceedings

Rui Choupina

Célia Ramos

Daniel Martins

Francisco Serra

Publication

Year of publication: 2015

Pages: 50 - 59

Identifiers

ISBN: 978-1-61804-313-9

Locators

Alternative Titles

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa