The quality of service: An overall performance assessment for water utilities

Omega (United Kingdom)

Journal Article

F.S. Pinto

R.C. Marques

Publication

Year of publication: 2017

Volume: 69

Pages: 115-125

Identifiers

Other: 2-s2.0-84994165213

Locators

DOI: 10.1016/j.omega.2016.08.006

Alternative Titles

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa