Isabel Maria da Silva João

Adjunct Professor

ISEL/IPL

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ORCID CIÊNCIA VITAE ResearcherID Scopus GScholar

Publications

Optimal configuration of thermally coupled distillation column: A
combination of HYSYS plant process simulator and design of experiments

11th International Chemical and Biological Engineering Conference - CHEMPOR 2011 | 2011

J.M. Silva

An ordinal regression method to customer prioritization requirements in chemical product design

11th International Chemical and Biological Engineering Conference - CHEMPOR 2011 | 2011

J.M. Silva

Caracteristicas dos clientes na recomendação do serviço: um estudos com regressão logistica

XVII Jornadas de classificação e análise de dados | 2010

A Multicriteria Ordinal Measurement Method to Customer Satisfaction Evaluation

24th European Conference on Operational Research | 2010

CARLOS COSTA

Appraising customer satisfaction: A method and an Application in the hospitality industry

ICTDM 2009 - International Conference on Tourism Development and Management, Tourism in a changing world: prospects and challenges, | 2010

Research Groups

Projects

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa