An ordinal regression method for multicriteria analysis of customer satisfaction

Lecture Notes in Economics and Mathematical Systems

Book

I.M. João

Publication

Year of publication: 2010

Volume: 634

Pages: 167-176

Identifiers

Other: 2-s2.0-79960049190

Locators

DOI: 10.1007/978-3-642-04045-0_14

Alternative Titles

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa