Towards the Testing of an Alternative Method for Multicriteria Anaysis of Customer Satisfaction

19th International Conference on Multiple Criteria Decision Making

Conference Paper

CA Bana e Costa

JR Figueira

Publication

Year of publication: 2008

Identifiers

Other: 0123181606498-2662

Locators

Alternative Titles

Contacts

CEGIST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT

Host Institution

IST Lisboa